Services: Financial assistance, medical care, child care, food stamps, information and referral, and women, infants and children (WIC)

Phone: 1-800-843-6154 or 1-800-447-6404 (TTY)

Illinois Department of Healthcare and Family Services

All Kids Phone: 1-866-255-5437 or 1-877-204-1012 (TTY)
Child Support Phone: 1-800-447-4278

Illinois Department of Human Services (DHS)

DHS Family Community Resource Center Mid-Illinois

Services: Receives applications for cash, SNAP, and medical assistance by fax, mail or in-person.
Family Community Resource Center
Address: 1550 Douglas St., Charleston, Illinois 61920
Phone: 217-345-2188
TTY Phone: 1-866-846-0527
Fax: 217-345-2190
Hours: 8:30 am – 5:00 pm, Monday – Friday (except state holidays)


Illinois State Board of Education

Services: School enrollment and special education issues, parents/students’ issues, school health issues, etc.

Address: 100 N. 1st St., Springfield, Illinois 62777

Phone: 1-866-262-6663

Phone: 1-217-782-4321